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Is SharePoint taking over the ECM community? This question
is heard within CIO panels and
communities of content, document and records managers. This
Case Management Framework for
SharePoint is an educational presentation showing a typical
business need found in law firms,
government, customer service and other industries. The
presentation shows how an extension to
SharePoint for building out a case management framework, a
common business need, can provide
the foundation for SharePoint to be used as an ECM platform.
Case management is a term that describes the way an
organization manages and accesses large
amounts of related information. Typically, it involves
multiple content types - e.g. documents,
images, account history and form data. A customer case, for
example, may contain profile and
contact information, photos, maps, preferences, payment
history, processes and more.
K2's and i3solutions Case Management for SharePoint helps to
organize and consolidate data
into an easy-to-use system that offers better, faster access
to information. Ultimately, it
empowers organizations to provide improved service, drive
efficiency, compliance and make
more informed decisions.
Come and see how the combination of K2 Case Management
Framework for SharePoint and
i3solutions 13 plus years award winning service and Gold
Partnership status with Microsoft
along with vast K2 experience can enable and accelerate the
build out of these types of solutions.
Presented by:
Igor Jericevich,
K2 Principal Technical Specialist
Colleen
Monsen,
i3solutions Director, Business Development & Marketing
(ARMA, AIIM)
Register Here