A top ranked accounting and consulting firm was facing the challenge of operating an aging infrastructure while trying to improve the management of its client files and critical documents. The company sought to remedy this with two objectives. The first objective was to migrate its existing technologies with newer, more robust system without significant downtime and disruption to the user community. This included migrating its Novell network to Microsoft Server Active Directory as well as its mail server from Lotus to Microsoft’s Exchange. The second objective was to implement a new Knowledge Management and Collaborative solution. This Knowledge Management and Collaborative solution would be an internal portal to provide team members with a centralized location for documents, news, calendars, meeting notes, files and other valuable resources.
Acting as a trusted advisor, i3solutions helped to define a plan that would focus on the infrastructure first and the knowledge repository second. i3solutions worked with the customer to define its needs and assess its network and also brought in partners to assist in the overhaul of its infrastructure. i3solutions provided the customer with a plan for upgrading its systems, while also coordinating all of the disparate team members. The upgrade plan also enabled it to leverage the Microsoft platform for additional functionality and greater process improvements. Once the network migration was complete, i3solutions focused on the design of the new Knowledge Management and Collaboration Portal.
The Network Migration Plan developed by i3solutions provided the customer with the means to seamlessly convert its network while experiencing minimal down time and disruption. The company’s migration to a Microsoft network gives it a foundation of cutting edge technology with unlimited potential. Implementing Microsoft’s Active Directory, Exchange and Operating System provides a reliable, scalable network that will accommodate the future growth of the company and deliver the tools it needs to meet its business objectives.
i3solutions also developed an intranet application using Microsoft’s SharePoint Portal technology which allowed the company to improve its customer service through enhanced information sharing and remote access to client files. Internal collaboration was improved by the creation of a centralized location for documents, news, team calendars, shared meeting notes, and files. Overall, the new Microsoft based IT infrastructure enabled the customer easier access to company data and improved its internal operational efficiency by 137%.