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Press Release

FOR IMMEDIATE RELEASE

CONTACT:
Kelli Lehr
Marketing Coordinator
i3solutions
(703) 404-9595
kelli.lehr@i3solutions.com

i3solutions Develops Portable Handheld Application Streamlining Amtrak's On-Board Public Health Inspections

Sterling, VA (August 23, 2002) - i3solutions, an IT consulting firm, is proud to announce the recent release of the handheld application for Amtrak's Public Health Inspectors.

Amtrak engaged the services of i3solutions, a seasoned handheld and wireless applications development firm, to assist them in streamlining a key quality control process with the automation of their Public Health Inspectors forms. Amtrak's goal for this application was to eliminate the faxing of paper forms and double entry of data, and to improve the reporting process.

The application, created by i3solutions, resides on a Microsoft Pocket PC 2002 device. An Amtrak Public Health manager is able to use point-and-click technology to track FDA code compliance. The manual process of faxing completed public health forms for entry into an Access databases is replaced with updates entered into a Pocket PC and transmitted via Amtrak's Exchange email system. The system emails one form of the data to a selected distribution list and another form directly to the reporting database. The Pocket PC used by Amtrak is designed to bring corporate and personal information management (PIM) applications to mobile users in real time.

Amtrak recognized cost and time savings immediately upon implementation of this system. With i3solutions assistance, they have streamlined and automated a key quality control process. By automating a labor-intensive process, Amtrak created better reporting efficiencies, clearer reports, higher Inspector productivity, and a savings on administrative cost.

The commitment to our clients, is present through our solution for Amtrak. Here is a recent quote from Nick Doggett, Director of Information Technology:

"My experience with i3solutions embodied two important aspects, in regard to supporting Amtrak's objectives for building cutting edge IT solutions, that help guarantee passenger satisfaction:

  • Capability - i3solutions was quickly able to demonstrate its technical expertise in the hand-held device and wireless arenas of IT. This quantifiable technical expertise made the decision easy to move forward with i3solutions as our consulting partner for handheld applications.
  • Strategic Partnering - i3solutions became a trusted strategic advisor who focused on a long-term partnership. They demonstrated professionalism and integrity by rapidly implementing a cost effective solution to streamline and automate a key quality control process. This allowed us to move forward with a trial application in a timely fashion. We are confident we have access to the capable resources we need for our planned production roll-out of the new system as well as for future applications."

About i3solutions

i3solutions is an IT consulting firm specializing in Strategic Consulting, Application Development, and Graphic Design. i3solutions has been in business since 1997, serving medium to large size corporations with their IT consulting and eBusiness technology solutions. i3solutions has been a Microsoft Certified Solutions Provider since 1997 and has been recently awarded the Microsoft Gold Certified Partner for E-Commerce Solutions. This is the highest certification level by Microsoft (MSFT). i3solutions is one of only three companies to achieve this level in Virginia. In addition, i3solutions was recently awarded the Rising Star Award in Deloitte & Touche's "Virginia Technology Fast 50" Program for their growth as a direct result of their dedication to providing customers with unparalleled support and delivery excellence. For more information, please visit http://www.i3solutions.com.

About Amtrak

Amtrak provides nationwide rail service to over 500 stations in 46 states. They boast a ridership of 60,000 guests per day, traveling on rails stretching more than 22,000 miles. Keeping a large customer based satisfied requires total quality in all areas, to include quality of food products.