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Palm
Aligns With Leading Providers of Mobile Field Sales
Solutions
Company
Launches Initiative to Define and Drive Growth of Enterprise
Solutions
SANTA CLARA, Calif., Nov. 6
-- Palm, Inc. (Nasdaq: PALM - news) today launched a
mobile field sales initiative with key enterprise software
providers and systems integrators that brings new handheld
solutions to the Customer Relationship Management (CRM)
market. New enterprise solutions have been and continue to
be developed by market leaders E.piphany (Nasdaq: EPNY -
news), FrontRange Solutions Inc., Interact Commerce
Corporation, International Design and Construction Online
(e- IDC.com), Pivotal Corporation, Remedy, and Sales.com.
These solutions include wireless and native handheld
applications that provide mobile professionals with the
vital information they need to enhance their effectiveness
in the field.
Market research firm IDC projects that the U.S. mobile and
remote-worker population will grow from 39 million in 2000
to 55 million in 2004, a 41 percent growth rate. Field sales
professionals comprise the largest percentage of this
remote-worker population.
``Field force automation providers must rapidly extend their
enterprise capable systems to enable mobile computing
devices, including the large installed base of handhelds,''
said Jack Gold, vice president, META Group. ``As enterprises
migrate to an increasingly mobile workforce, with many more
professionals in the field, competitive advantage will go to
the companies that provide comprehensive and nimble
applications that span the entire mobile device spectrum.''
Innovative companies, such as Countrywide Home Loans,
Citizen Watch, Fiat Credit Finance, Michelin, and Webvan,
are realizing the benefits of broadly deployed mobile field
sales solutions using Palm Powered(TM) handheld computers.
``Using Palm(TM) handhelds to deliver time-sensitive loan
data at the precise moment of need, without being intrusive
to the sales process, has given Countrywide's sales agents
the ability to build solid relationships with their
customers and business partners,'' said Kevin Lavalle,
senior vice president, Retail eBusiness Solutions Group,
Countrywide Home Loans.
In order to facilitate the adoption of handheld computing
solutions in the enterprise, Palm initiated its Enterprise
Alliance Program (EAP), which includes systems integrators,
professional services providers and consulting firms. Palm's
EAP partners ensure the availability of comprehensive
business solutions and provide Palm's enterprise customers
with resources necessary for solution implementation and
handheld computer deployments within companies of all sizes.
Today, many Palm EAP partners offer solution adoption
consulting services for mobile field sales and CRM
applications. These crucial project planning and
implementation services offered by Palm EAP partners are
vital to the integration of mobile field solutions into an
overall business infrastructure.
``Through our relationships with these market leaders, we
have positioned ourselves to continue as the leading
handheld solution provider for the enterprise,'' said Dan
Glessner, director of marketing for Palm's Business and
Government division. ``Enabling a sales professional to have
up-to-the-minute product information and access to e- mail
or allowing a relationship manager to have remote access to
account history are critical next steps for companies to
obtain increased efficiency and productivity in the mobile
workforce.''
Palm Enterprise Alliance Program Partners
Alliance Consulting
http://www.alliance-consulting.com
Alliance utilizes its Assemble-to-Order Engagement Teams(TM)
to architect and implement digital enterprise strategies for
its clients. Alliance's Wireless Practice specializes in the
custom integration of Palm OS enabled solutions with
enterprise systems, custom development using its unique 5th
Dimension methodology, enterprise rollout management with
Asset Management Software and Mobile Commerce solutions.
Alliance serves the United States through eight major
markets: Atlanta, Boston, Chicago, Dallas, New York,
Philadelphia, Phoenix and Washington D.C.
Analysts International
http://www.analysts.com
Analysts International's m-Business solutions assist
organizations in the transformation of their corporate
environment into an extended virtual enterprise. This is
accomplished by providing the capability of supporting
highly mobile, geographically dispersed workforces requiring
rapid access to business information wherever they are.
Bear River Associates, Inc.
http://www.bearriver.com
Bear River Associates, Inc., located in Oakland, Calif., is
a provider of enterprise mobile computing solutions,
products and services. Founded in 1985, Bear River
specializes in developing high-value information systems for
specific industries and applications. Bear River's
professional services division provides experienced software
engineering and project management services to deliver
quality results. Bear River products include the
award-winning Star Receiver for package track-n-trace and
the epeg construction diary system for construction field
data collection.
Braxton Butterfield Consulting, Inc.
http://www.bbcg.com
Braxton Butterfield Consulting, Inc. is a Provider of
Extended Enterprise Application Development Services and
Technology Support, providing professional services
specializing in system integration. Braxton Butterfield
Consulting provides its clients with the cutting-edge
technology, deep industry experience, and strategic
knowledge to help its customers create and maintain
production-quality business systems. By combining Technology
Practice Areas, such as Palm OS, Satellite Forms, Code
Warrior, Oracle, Oracle Lite, DB2 DB2 Anywhere, SQL
Anywhere, WebLogic, SilverStream, IBM WebSphere, Java and
Network Management, with Business Practice Areas, such as
entertainment, sales automation, manufacturing,
distribution, and inventory control, Braxton Butterfield is
able to create innovative high-ROI solutions for all its
clients' business challenges.
Ciber, Inc.
http://www.ciber.com
Ciber, Inc. is a trusted technology leader transforming
businesses to be agile, scalable and connected. Backed by 26
years of information technology consulting, Ciber provides
thought leadership in Internet solutions to Global 2000 and
rapidly scaling companies and governments through its
National Practices -- Strategy and Enterprise Integration,
and Outsourcing. Based in Englewood, Colo., the company's
4,500 consultants serve client businesses from 35 Ciber
offices in the United States.
Condor Technology Solutions, Inc.
http://www.condorweb.com
Condor Technology Solutions, Inc. is a provider of
full-service information technology solutions to Fortune
1000 firms, middle-market companies and government entities.
It offers complementary consulting, project management, and
helpdesk support spanning the implementation. Condor's
solutions for the Palm handheld extend the enterprise system
leveraging the power of the mobile workforce.
Datanational Corporation
http://www.datanat.com
Datanational Corporation is an IBM AS/400 Premier Business
Partner, Lotus Business Partner, and an associate in Palm's
Enterprise Alliance Program. Since its incorporation in
1979, Datanational has applied expertise, creativity, vision
and innovation to businesses throughout North America. The
company's certifications and hands- on experience in Lotus
Notes and Domino, IBM WebSphere, and other E-Commerce
solutions enable it to develop complete solutions for its
customers. Datanational can help companies mobilize any
business process that involves collecting information into a
relational database, a transaction system, or an ERP
application.
i3solutions
http://www.i3solutions.com
i3solutions is a leading provider of end-to-end consulting
and eBusiness solution services. i3solutions builds a unique
partnership with its clients to provide strategy, business
process analysis, consulting and development services,
resulting in maximized ROI and unmatched customer
satisfaction.
IBM
http://www.ibm.com
IBM Global Services (IGS) has extended enterprise and web
solutions to the Palm OS platform. IGS can offer a total
solution that ranges from the consulting services that
advise the customer on strategic business changes, through
multi-tier application development, to the running of the
new solution at an IBM server farm. IBM sees the extension
of e-business to devices such as Palm Powered handhelds as
the next step in the Internet revolution.
Impact Innovations Group
http://www.impactinnovations.com
Impact Innovations Group leverages strategy, technology and
talent to deliver innovative business solutions for vertical
industries, including energy, financial services,
telecommunications and government. The Technology Solutions
division provides IT and business strategy, development,
systems integration, and IT outsourcing. Privately held and
VC-backed, Impact Innovations has its headquarters in
Atlanta, with offices in Dallas; Richmond, Va.: Columbia,
Md.; and the Washington DC metro area.
Inforte
http://www.inforte.com
Inforte's Mobile Solutions practice provides organizations
with the opportunity to implement and expand their mobile
computing capabilities, offering new channels of interaction
and enabling new mobile-based business models. Through a
unique mStrategy diagnostic, Inforte provides comprehensive
strategic and technology planning for a company's mobile
computing initiatives that bring about significant business
value and competitive advantage. Together with Palm, Inforte
will design and implement wireless, handheld, and
voice-based mobile solutions as part of an overall
end-to-end solutions architecture, ensuring that the mobile
channel is seamlessly connected with all other customer,
partner, and employee interaction channels.
About Palm, Inc.
Palm, Inc. is a pioneer in the field of mobile and wireless
Internet solutions and a leading provider of handheld
computers (source: IDC, December 1999). Based on the Palm OS
platform, Palm's handheld solutions allow people to carry
and access their most critical information with them
wherever they go. Palm handhelds address the needs of
individuals, enterprises and educational institutions
through thousands of application solutions. The Palm OS
platform is also the foundation for products from Palm's
licensees and strategic partners, such as Cresenda Wireless;
ePocrates, Inc.; Franklin Covey; Handspring; IBM; Sony;
Symbol Technologies; and TRG. Platform licensees also
include Kyocera and Nokia. Palm went public on March 2,
2000. Its stock is traded on the Nasdaq national market
under the symbol PALM. More information is available at
http://www.palm.com
CONTACT:
Kelli Lehr
Marketing Coordinator
i3solutions, Inc.
(703) 404-9595
kelli.lehr@i3solutions.com
For more information on i3solutions and its SharePoint 2007 and Office 2007
capabilities, call 703.652.8901 or e-mail
sales@i3solutions.com.
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