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Customer Relationship Management Overview Infuse your organization with new levels of customer intelligence using Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers. Create a centralized repository of customer information that seamlessly integrates with your existing Microsoft Office systems. Employees can easily access Microsoft CRM sales, marketing, and customer service information to make sales decisions, market products, solve problems, and get strategic views of the business. Microsoft CRM 3.0 was specifically designed for seamless integration with Microsoft Outlook, the most used application in the Office suite. This means less application-switching, faster adoption by employees, and higher productivity for every customer-facing member of your organization. Employees can look up customer information, send and manage e-mail, set up appointments, and capture customer discussions, all without ever leaving Outlook.
i3solutions is an IT consulting firm specializing in Strategic Consulting, Application Development, System Integration, Portal and Staffing Solutions. i3solutions has been serving the Commercial, Government and Industrial Solutions Sectors with their IT consulting and business technology solutions since 1997 with a proven history of delivering over 800 IT solutions for our customers and we have successful implementation of over 400+ SharePoint solutions. For more information about our Strategic Consulting, Application Development, System Integration, Portal and Staffing Solutions services or are interested in our current career opportunities, please email AskI3@i3solutions.com or call 703.652.8901.
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